Robotic Process Automation (RPA) in Higher Education:
In modern education system, technology is playing a vital role automating tasks, which are repetitive and time-consuming. RPA can eliminate paperwork and manual processes. Using Automated Education System it is easier to automate admissions, attendance, scheduling meetings, etc. Automation in Education is the solution for day-to-day tasks which improves the efficiency and productivity of the educational system to save time and highly skilled staff can work on other critical and pending tasks.
Why use Robotic Process Automation in Education?
With the help of Robotic Process Automation (RPA),there are multiple day-to-day tasks which can be automated. Below are few of the use cases listed:
1. Enrolment Process: The student enrolment process is one of the most time-consuming tasks in the educational institutions. This process involves paperwork which is not only cumbersome but also error-prone. It starts with reading student application form, validating student documents, checking for the eligibility criteria for applied course. All these tasks are performed manually. RPA is the best solution for this use-case. The RPA tool trained in fashion to interpret the situations and act by itself. The RPA tool can check the form, analyze it, validate the documents and on the basis of eligibility criteria it decides whether student should be registered or not.
2. Progress Reports: Teachers have to prepare progress reports of every student after assessing the student examination papers. This repetitive process which teachers have to do after every examination. RPA is very much helpful in this process. Once the students score is electronically saved, any RPA tool will extract the data from database and enter the score in progress card and also send those reports to parents. Teachers are not required to work on this monotonous job every time. They can take care of other productive work.
3. Admin and Finance: RPA can automate multiple repetitive tasks from the admin and finance department such as vendor management, inventory management, accounts payable, accounts receivable, payroll processing etc.
4. Chatbot: Chatbot is developed with the help of RPA. The chatbot is used to automate replies to general queries from students, website visitors and teachers. With the help of Natural Language Processing (NLP) and Artificial Intelligence (AI), chatbot can understand the natural language and learn from past data while replying to queries.
5. Attendance Tracking: Attendance tracking is one of the repetitive as well as crucial tasks that institutions have to mark on daily basis. Attendance tracking is not only used for students but is used for teachers as well. With the help of attendance tracking system, institution can track when teachers have logged in for work and also when student started attending the lectures. The RPA tool can be well trained to track this information and analyze it.
Benefits of RPA in Education Sector:
1. Faster Execution: One of the incredible features of RPA is to perform any job without any mistakes. Work completed with almost negligible errors and will not require any rework. This leads to performance excellence can help to improve overall work execution.
2. Reduced Cost: RPA tool can take up the repetitive tasks which are performed on daily basis and execute the work at faster level and lower rate.
3. Enhanced Productivity: By automating multiple tasks by using RPA, the teachers and other staff can focus on more productive and strategic work.
